Can you update my Domain's Name Servers for me?

Because of the sensitive nature of domain ownership, we do not have the authority to update a Domain's Name Servers on behalf of customers. Only the domain owner has the authority to make such changes. 

We will provide our customers assistance with how to update their Domain's Name Servers where we can, but we cannot initiate the modification.

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What steps do I need to take to get my domain transferred and my files uploaded to your servers?

To transfer the domain from one server to another one, you need to change the nameservers....

Will my domain work both with the 'www' and without it?

Yes, you can access your site using both www.domain.com, and domain.com.

Where should I put my website default page or index.html?

When you login to your FTP Site, normally you see the directory structure like below. For Old...

I want to use a domain I already own, but do I have to transfer my domain name to you?

If you already own a domain name and you wish to use that domain name with a hosting account on...

How long does it take to get my domain name working with your service?

For new domain registrations, your domain should be active within 1 day. However, due to...